Frequently asked questions
What services do we offer
We offer house cleaning services. Whether you're looking for deep clean, regular cleaning or monthly check-ups we're here to help.
How can I contact you?
You can reach us through our [Contact Page], email us at admin@purecarecleaningcom.com, or you can call us through number on front page.
Where are you located?
We’re based in Parramatta, but we serve clients/customers throughout Sydney.
What are your business hours?
Our typical business hours are 10am-6pm. We respond to all inquiries within 12 hours even outside of those hours.
How do I place an order / book a service?
Just head to our "get a quote" page, choose what you need and we'll contact you within 12 hours about the appointment.
Do you offer refunds or exchanges?
Yes! We offer [refunds/exchanges] within 2 of purchase. Please read our full terms and conditions for details.
Is my information secure on your website?
Absolutely. We take your privacy seriously and use secure encryption and data protection practices. View our [Privacy Policy] for more.
Can I collaborate or partner with you?
We love working with like-minded individuals and brands. Please contact us with your proposal and we’ll get back to you.
Do you offer discounts or promotions?
Yes, we occasionally run special offers and discounts. Sign up for our newsletter or follow us on [social media] to stay updated